Legal

Sub-Processors, Subsidiaries & Support

Last Updated: September 16, 2026

Polyeda may engage trusted third-party sub-processors, subsidiaries, and service providers to support the operation, delivery, and improvement of our Services. These providers may assist with services such as cloud hosting, infrastructure management, analytics, customer support, communication services, and other operational functions.

Where such providers process personal data on our behalf, they do so under contractual obligations designed to protect personal information and only for the purposes of providing services to Polyeda. The entities listed below may have access to or process customer data solely to perform these services on our behalf.

Provider NameService ProvidedData SharedProcessing Location
OMC Group Ltd.Cloud hosting and infrastructureCustomer account data, platform data, system logsEU / US / Israel
Google LLC (Google Workspace)Email delivery servicesEmail addresses, email content, communication metadataGlobal
Global SMS Ltd.SMS and WhatsApp messagingPhone numbers, message content, communication metadataIsrael
Atlassian Pty Ltd. (Atlassian Cloud / Jira)Support ticket managementUser contact information, support interactionsGlobal
OpenAI LLCAI functionalitiesSurveys data (if enabled by the user)Data is processed temporarily and deleted
Anthropic PBCAI functionalitiesSurveys data (if enabled by the user)Data is processed temporarily and deleted
Cloudflare, Inc.CDN, web security and performance servicesIP addresses, network request metadata, website usage data, security logsGlobal
Acronis International GmbHBackup and disaster recoveryFull account dataEU / US / Israel
Saola Ltd.Automated QA & Support assistanceFull account data (with masking for sensitive fields filled in forms)EU / US / Israel
Google LLC (Google Analytics)Website analyticsWebsite usage data, device informationGlobal