Feedback Solutions for Better Patient Care
Powering trust and relationships in healthcare through real-time insights, personalized engagement, and enhanced care experiences
Elevate Patient Experience
Strengthen Caregiver Engagement
Design your patient feedback measures
Collect and organize your data
Transform insights
into actions to prioritize what matters most to your patients and staff members.
Distribute multichannel feedback while monitoring everything in a single, dynamic management dashboard
Facilitate collaboration
with internal and external stakeholders within a single environment
Polyeda enables healthcare providers to connect better with patients, caregivers, and staff through smart, multichannel feedback. Understand emotions, expectations, and experiences in real time across digital, call center, and face-to-face interactions while ensuring privacy and regulatory compliance. From patient engagement to caregiver support and clinical research, Polyeda helps close experience gaps, improve outcomes, and build lasting trust.
Real-Time Multichannel Feedback
Capture patient and caregiver feedback in real time across digital platforms, call centers, in-person interactions, and more. Understand expectations and experiences as they unfold to enhance communication, boost satisfaction, and improve care outcomes.
Personalized Interactions
Support patients and their families before, during, and after medical procedures with timely, tailored information.
Deliver multilingual, adaptive experiences based on individual needs to build trust, ease anxiety, and enhance the overall care journey.
Cross-Functional Collaboration
Empower care teams with shared insights and coordinated tools. Reduce caregiver burnout, improve team communication, and align actions across departments to drive a culture of empathy, retention, and service excellence.
Seamless Integration
Integrate seamlessly with your existing systems to translate feedback into product roadmap decisions. Segment users by behavior, demographics, or lifecycle stage to test features, identify friction points, and optimize experiences.