Customer Feedback for Exceptional Experiences
Empowering retail and consumer brands with dynamic feedback solutions, personalized engagement, and actionable insights to elevate every customer interaction.
Elevate Your Customer Experience, Drive Growth Across Channels
Design your customer feedback measures
Collect and organize your data
Transform insights into actions to prioritize service and boost customer satisfaction.
Distribute multichannel feedback while monitoring everything in a single, dynamic management dashboard
Facilitate collaboration
with internal and external stakeholders within a single environment
POLYEDA empowers retail and consumer brands to connect with their customers like never before. Our flexible feedback platform captures real-time insights across in-store, online, and mobile touchpoints, allowing you to deliver highly-personalized, impactful experiences. From rapid feedback collection to collaboration across teams, Polyeda enables your brand to turn every interaction into an opportunity for growth, loyalty, and increased revenue.
Omnichannel Feedback Collection
Engage customers where it matters — in-store, online, via email, SMS, or apps — and collect real-time feedback at every step of their journey to continuously optimize customer experiences.
Fully Customizable and Personalized Engagement
Customize every element — branding, questions, languages, and even customer-specific information — to deliver short, adaptive, highly-personalized feedback moments that feel effortless to your customers.
Cross-Functional Collaboration
Foster effective collaboration between management, marketing, customer service, and support teams.
Share insights instantly to align strategies, boost customer satisfaction, and enhance operational efficiency.
Seamless Integration
Integrate easily with your existing platforms to enrich feedback data, personalize promotions, enhance loyalty rewards, and tailor customer communications — both online and in-store.